Available for new projects

Hey 👋 I'm Emal Yaditha

Senior Product Support Engineer | Software & Web Developer

Reliable ERP support, practical web apps, and sharper business systems.

Based in Sri Lanka, I help organisations streamline operations through robust ERP support, SQL database troubleshooting, and custom web applications. I bring a hands-on, results-first approach to resolving complex system issues and building reliable software.

ERP + POS SQL Server Web Apps Reporting
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Current Focus
ERP Support
Core Stack
SQL + Web
Availability
Projects
Product Support Engineer
Emal avatar
Location Sri Lanka
Status ● Online

Worked with technologies & tools

ERP Systems
SQL Server
PHP
MySQL
JavaScript
HTML
CSS
POS Systems
Customer Support
Troubleshooting
Reporting
System Analysis

Recent Projects

Take a look at my recent Engineering ventures

I build reliable, high-impact technical solutions tailored to enterprise environments. By merging engineering depth with clear communication and staying ahead of system trends, I ensure every project not only works — it stays working.

From e-commerce platforms with machine-learning recommendations to secure financial ledger management applications, each project showcases end-to-end ownership — architecture, development, testing, and deployment.

Browse My Work
EM Budget
React + TypeScript Live

EM Budget

Secure personal finance & ledger manager. Full-stack app with passwordless 2FA, cloud sync, debt tracking, subscription management, and cryptographic RLS security.

View live
Cosmetics.EM
Python Source

Cosmetics.EM

E-commerce platform with ML-based product recommendations and image analysis prototype.

View source
BlackLotus
C# Source

BlackLotus

C# application showcasing .NET ecosystem development.

View source
EVIG
PHP Source

EVIG

Web application with clean UI and dynamic functionality.

View source

How I work

My Process

  1. 01

    DISCOVERY

    Understanding the problem, users, and goals.

  2. 02

    REQUIREMENTS ANALYSIS

    Mapping features, edge cases, and constraints.

  3. 03

    SYSTEM DESIGN

    Architecting scalable, maintainable systems.

  4. 04

    DEVELOPMENT

    Building with clean, performant code.

  5. 05

    TESTING + ITERATION

    Validating, refining, shipping.

Process illustration

Career Path

Work Experience

A track record of delivering reliable, high-impact solutions across ERP, HMS, and enterprise software environments.

My career spans product support engineering, software development internships, and freelance web projects. I've supported large-scale ERP rollouts, investigated production incidents, optimised SQL queries for reporting pipelines, and mentored junior support staff — always focused on measurable outcomes.

  1. 2023 - Present
    PRESENT

    Retail Information Technologies (Pvt) Ltd

    Senior Product Support Engineer

    • ERP support and implementation assistance
    • SQL troubleshooting
    • Customer issue investigation
    • POS system support
    • Reporting and analysis
    • Business process support
  2. 2022 - 2023

    SOMRO BPO

    Internship Programme in Software Engineering

    • Worked on Laravel, JavaScript, and AJAX.
    • Worked on the Inventory Management System for Peradeniya Base Hospital and the National Dengue Analytics Website.

Academic Background

My Education

Formal qualifications that underpin my technical depth and analytical approach to problem-solving.

2023 - 2024

BSc in Software Engineering

Cardiff Metropolitan University

Software Engineering University Degree
2019 - 2021

Higher National Diploma

International College of Business and Technology

HND Business & Technology
2007 - 2018

School

Lyceum International School

O/L A/L

"Reliability is not an accident — it's engineering."

— Emal Yaditha · Sri Lanka

About Emal Yaditha

I'm a Senior Product Support Engineer and software developer based in Sri Lanka. My day-to-day work revolves around enterprise resource planning systems, point-of-sale infrastructure, and Microsoft SQL Server troubleshooting. I investigate production issues, write diagnostic queries, coordinate with development teams, and ensure customers receive timely resolutions.

Outside of my primary role, I design and develop web applications using technologies like PHP, JavaScript, Python, and C#. I hold a BSc in Software Engineering from Cardiff Metropolitan University and continuously explore new frameworks, APIs, and cloud services to sharpen my skill set. If you're looking for someone who bridges support engineering with hands-on development, let's connect.